Problem Note 67757: The object spawner stops launching workspace-server processes
In certain situations, the object spawner might stop launching workspace-server processes. This problem can occur under the following conditions:
- The workspace server is configured to be launched by the grid.
- Object-spawner processes are running on multiple nodes in the grid.
When this problem occurs, the object-spawner log file size rapidly grows due to the following warning being logged continually:
The load balancing processor could not send update to peer
The problem can occur when a network disruption prevents communication between the object spawners. The following warning might be written to the object-spawner log:
Load Balancing interface call failed with exception <?xml version="1.0" ?><Exceptions><Exception><SASMessage severity="Error">The outcall request did not complete in the time allotted.</SASMessage></Exception></Exceptions>
A workaround is to run a single object-spawner process in the grid environment.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Object Spawner | Windows 7 Professional x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Professional 32 bit | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Home Premium x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Home Premium 32 bit | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Enterprise x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Enterprise 32 bit | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2016 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2012 Std | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2012 R2 Std | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2012 R2 Datacenter | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2012 Datacenter | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows Server 2008 for x64 | 9.4_M5 | | 9.4 TS1M5 | |
Microsoft Windows Server 2008 R2 | 9.4_M5 | | 9.4 TS1M5 | |
Microsoft Windows Server 2008 | 9.4_M5 | | 9.4 TS1M5 | |
Microsoft Windows 10 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8.1 Pro x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8.1 Pro 32-bit | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8.1 Enterprise x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8 Pro x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8 Pro 32-bit | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8 Enterprise x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft Windows 8 Enterprise 32-bit | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Microsoft® Windows® for x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Ultimate 32 bit | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Windows 7 Ultimate x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
64-bit Enabled AIX | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
64-bit Enabled Solaris | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
HP-UX IPF | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Linux for x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
Solaris for x64 | 9.4_M5 | 9.4_M8 | 9.4 TS1M5 | 9.4 TS1M8 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Communication issues between object spawners in a grid environment might cause the object spawner to stop launching workspace-server processes.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2021-05-06 11:00:53 |
Date Created: | 2021-04-09 11:48:22 |